FAQs

Company value: Why should I choose ResponseCRM over other ecommerce service providers?

If you sell online, you need us. We’re a leading CRM ecommerce solution provider. We blend cutting-edge technology with advanced payment processing and support. You won’t find a better system that can offer these capabilities at such a low cost. With our transaction-based platform, you only pay for what you use at just .06 cents a transaction. Here are just some of the many other reasons why customers chose ResponseCRM:

• It automates billing, fulfillment, order management, and affiliate tracking.
• You can use it to set up, manage, and analyze your campaigns.
• It has chargeback and fraud analytics to protect your business, website conversion metrics to evaluate the effectiveness of web pages, and split-URL testing to get the most value out of campaign spending.

Getting started: How do I get started with ResponseCRM?

Click here and simply enter your name, email, and phone number. That’s how easy it is!

Support: I need someone to walk me through ResponseCRM. Where can I get support?

Our experienced team is here to give you the personalized service you need to succeed. Contact us today!

Pricing: What does it cost to use ResponseCRM?

We charge only $0.06 for each successful transaction. Plus, there are no setup fees, monthly fees, hidden fees, or contracts. We make money only when you make money!

Price structure comparisons: How does the price structure of ResponseCRM compare with traditional pricing for campaigns?

Most companies will charge you many different fees or have you sign a contract. So, when you’re just starting a business, you have to make that financial investment. With ResponseCRM, you only pay based on your transactions, offering a lower cost of entry.


Starting an Online Business: How can ResponseCRM make it easier to start an online business?

With our flexible pricing model, you can invest in other areas of your new business and scale faster. We make it easy to create effective campaigns quickly and offer many powerful integrations to help you get up and running quickly.

Calculating campaign costs: How do I figure out what a campaign will cost?

Check out our easy-to-use campaign calculator before you start a campaign to get an estimate.

Split-URL testing: What’s the value of doing split-URL testing?

You can get much better conversion rates by quickly testing how word and color changes, image swaps, and other modifications impact sales. Watch this 3-minute demo to get more details.

Integrations: What types of integrations can I add to my store?

We are integrated with more than 40 plugins for payment processors and gateways, shipping and fulfillment, email service providers, chargeback and alerts, fraud prevention, call centers, and site and funnel builders. We even have an open API to let your developers integrate your API with our site. Learn more about our integrations here.

Credit card testing: What’s unique about your credit card testing feature?

You can test as many unique cards as possible instead of just one. This helps to protect your business from companies that try to evaluate the flow of your most successful pages in an effort to use that data to their competitive advantage.

Reporting, billing, and analytics: What types of reports and functions do you offer to help me manage my business?

We’ve got you covered from affiliate tracking to tax collection, subscription billing to chargeback management and fraud detection, down to every last piece of data analytics. You can review what transactions are scheduled to bill and where, along with approval, cancellation and refund ratios. Leverage our billing, fulfillment, order management, and affiliate tracking along with many additional fully automated features. Our website conversion metrics let you see how pages are converting from one step to the next.