One of the biggest challenges online sellers experience is to make sure their systems are powerful enough to handle the processing requirements to increase sales. Once the sales come in, the companies also must effectively implement a system that can transmit information to ship the products, send welcome and status emails to customers, track customer interactions, and perform other related functions efficiently. Any glitch in this process can make the difference between profitability and loss.
These are the challenges that Aaron Vaughn, owner of Access2000 Media, a CRM software development and consulting company, has helped his customers to overcome successfully by using ResponseCRM. Access2000 Media helps businesses to implement their CRM systems and handle large volumes of customer traffic. How?
ResponseCRM has powerful integrations with many popular third-party apps, and Access2000 Media leverages these integrations to give their clients the capabilities they need quickly, easily, and cost effectively. In addition, AccessMedia helps its customers run traffic more efficiently and get better control over processing costs. Here are some of the many advantages that Vaughn’s business experienced with ResponseCRM.
- Professional and collaborative support: Whenever Access2000 Media needed assistance, they received immediate help and training from the ResponseCRM team. Custom features, such as easy-to-implement ACH capabilities, were added to the ResponseCRM solution based on their request.
- Exceptional uptime: Unlike some of the other CRM solutions Access2000 Media had previously used that would get bogged down when there was a sudden burst of traffic, ResponseCRM continues to operate smoothly at all times. As a result, Access2000 Media has been able to handle processing and gateways with no surprises and ensure compliance.
- Fast integrations: It was easy to implement integrations with key apps, such as with PAAY 3D Secure, ACH, and chargeback defense. The integrations helped to ensure that the product information, payments, security for fraud checks, shipments, and follow-up communications all flow as expected.
- Transaction-based pricing and a wide range of features: The ResponseCRM intuitive UI and ability to set up individual user accounts with their own administrative levels helped save Access2000 Media customers valuable time. Their customers can also launch new businesses quickly with minimal investment because the CRM only charges them when they sell something, instead of having to pay monthly fees and other costs to use the platform.
This quote from Vaughn sums up the many benefits of ResponseCRM:
“I chose ResponseCRM because of their excellent customer service and ease of use. The team does a great job of customer service and is a shining example of how to be exceptional. The CRM helps the rest of us to run our businesses in a similar manner. When we are pushing a lot of traffic through ResponseCRM, it’s super-easy to get reports, even if you have 600 sales a day. The CRM does it all for you very well.”
ResponseCRM is a leading CRM direct marketing automation and e-commerce solution provider. Blending cutting-edge technology with advanced payment processing and support, you can’t find a better system that can offer what we offer at such a low cost. We provide a transaction-based platform, so you only pay for what you use. With no setup fees, no monthly licensing fees, and at only 6 cents ($0.06) a transaction, you have nothing to lose. If you sell online, you need ResponseCRM. Contact me at natasha@responsecrm.com to learn more.